could be a conflict with this software.Īlso run these simple commands in the order written from an Elevated Command Prompt or Powershell ->ġ) Open administrative command prompt and type or copy and paste:ģ) dism /online /cleanup-image /scanhealthĤ) dism /online /cleanup-image /restorehealth Plus one what seems to be a Windows Update:Ĭan you temporarily delete RAZER or is that needed for control of your mouse? If not, delete it and see if some of your errors are fixed. There were a couple errors concerning a program called RAZER: Report ID: 6be70a59-3064-4860-8a7a-2c8d0f9208c4īucket with Hash: b630fff3d569177a1f9af91f48a41d97įound this previous AMD Thread concerning that specific error - Radeonsoftware.exe: Faulting application name: Radeonsoftware.exe, version: 10., time stamp: 0x5e330423 Faulting. The majority of errors deals with several games you have played on your computer: It is safe to delete the entire folder to save space (~1 gbyte) and to prevent future conflicts when installing AMD drivers again on your computer. C:\AMD or C:\AMD CHIPSET are automatically created each time you run the AMD Driver Installation package. Yes you can delete the entire C:\AMD folder. Thanks for your help, hope we can get this problem solved. To 6) The problem here is that in C:\AMD I have "AMD-Chipset-Drivers" Folder which I read is not recommended to be deleted. I always use DDU in safe mode (Windows 10 Driver Auto-Installation turned off) to install manually the newest driver. To 5) NO, the driver is installing fine and I don't have any problems with the drivers (doesn't matter which relase) the only thing is that the auto update is not working since I have bought this pc. I always keep my Windows 10 updated to the newest version. Maybe you can ask me to find a specific event-error or warning. To 2) When I open Event Manager and search with keyword "AMD" I get some warnings and errors but to much to attach them all here. There is only 1 Error, that I have attached as well. To 1) I have opened Device Manager -> Graphics Card -> Radeon RX570 -> Show All Events I have attached my computer information down below. This should prevent any conflict when installing the new version from the previous version.īy the way, C:\AMD is always created whenever you run the AMD Driver package Run the package and if it installs correctly again delete C:\AMD folder and reconnect the internet. Now install the full AMD Drive package you downloaded manually from AMD Download page. You can run DDU in Windows Desktop but then you would need to reboot or restart your computer to finish deleting all trances of AMD. ![]() ![]() Once it finishes uninstalling the current AMD Driver in Safe mode and boots back to Windows Desktop, still with the Internet disconnected, delete the AMD Installation folder C:\AMD if it was created before. Run it in Safe mode with the internet disconnected. It could be due to a corrupted AMD Driver installation.ĭownload free program DDU (Display Driver Uninstaller). The latest AMD drivers requires that Windows be fully updated to work correctly.ĥ- Did you get any error messages while installing the AMD driver?Ħ- Reinstall the AMD Driver using this basic method: Also make sure your Windows OS is fully updated via Windows Update. This will also show what files are having problems that concerns graphics on your computer.Ĥ) Run in a Elevated Command Prompt or Powershell the following command - SFC /scannow - to verify that your Windows is not corrupted or missing any important files. That may show what file is having problems in the AMD driver package.ģ- Run DXDIAG.exe and then save the DXDIAG.txt file and upload and attach it to your reply. If so, post them here.Ģ- Open Window's Event Viewer and click on "Error" and see if any applies to AMD. do these basic steps to try and find out what is causing your problem:ġ- Open Windows Device Manager and see if there are any errors or Yellow exclamation marks showing. You also going to need to post your computer information which is different than the original User's computer.Īfter enabling everything again. I would enable everything back again to keep your computer secure. My reply was for the User who opened this thread and did have Error 195.
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